This privacy notice discloses the privacy practices for www.iowan.com, a website wholly owned by Pioneer Communications, Inc., publisher of The Iowan, 300 Walnut Street, Suite 6, Des Moines, Iowa 50322. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
The Information We Collect
For each visitor to The Iowan web site, our web server automatically records the consumer’s domain name and IP address. The IP addresses are used in aggregate to analyze trends, administer the site, track user’s movement and gather information on the pages accessed. IP addresses are not linked to any personal information that can identify any individual person. The aggregated information may be shared with our partners and advertisers.
The Iowan web site collects no personally identifying information about individuals except when specifically and knowingly provided by such individuals when subscribing to online access, subscribing to our printed publication, ordering products or registering for various events or special offers. The types of personal information collected are:
When ordering a gift subscription, information is collected about other people. In this case the types of personal information collected are:
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
The Way We Use Information
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Postal addresses are used to alert subscribers/members about subscription/member related matters, to notify event registrants about registration related matters, and to promote The Iowan, its products and services. Postal addresses may be used by The Iowan for editorial consultation purposes, and may also be rented to 3rd party firms for promotional purposes if we have been given permission to rent the name.
Telephone numbers and fax numbers may be used by The Iowan to communicate with customers regarding subscription/membership, events or product ordering matters, for promoting The Iowan products/services or for The Iowan editorial surveys. Telephone numbers and fax numbers are not rented to 3rd party companies.
Email addresses may be used by The Iowan for subscription/membership-related purposes, event/offer confirmations or product ordering matters. Email addresses may also be used to promote The Iowan products/services and for The Iowan editorial consultation purposes. These addresses may also be rented to selected 3rd party companies for promoting relevant products or services.
Credit card information is used solely for purposes of completing the subscription or product order. We or our affiliates use a credit card processing company to bill users for goods and services. These companies do not share, store or use personally identifiable information for any secondary purposes.
Gift recipient postal addresses are used to fulfill subscription orders and also may be used by The Iowan to promote The Iowan products/services.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
How to contact us